CONTACT

One vessel.
One metric.
One quarter.

The useful first conversation is short and specific: which loss you are chasing, whether you can measure it today, and what would have to be true for you to let software move a setpoint.

30 MINFIRST CALL
1 DAYTYPICAL REPLY
HUMANNOT A BOT
NDAON REQUEST
SHADE MATCHSHADERA
B-101B-102B-103 B-104B-105STD ΔETOLERANCEMEASURED PER BATCH · PRESCRIPTION ISSUED, NOT JUST A NUMBER

Every chip is a real measurement against the brand standard.

PILOT REQUESTSSECURITY REVIEWSPARTNERSHIPSPRESSCAREERSINVESTORS

PILOT REQUEST

Tell us which loss you are chasing

Shade holds, fill giveaway, broken emulsions, changeover hours, held inventory or quality escapes. Name the one that costs you most and we will tell you which agent lands first — including when the answer is that you are not ready to instrument yet.

This site has no backend and no tracking. The form below is a prompt for what to write; email reaches a human faster.

  • What you make and roughly how much of it.
  • Which loss you want to attack first.
  • Whether you retain historian and lab data.
  • Who would own the pilot internally.

PILOT REQUEST

// NO TRACKING PIXELS. NO NEWSLETTER. A HUMAN REPLIES.

ROUTES

Who to reach, and about what

PILOTS + SALES

Design-partner applications, wedge pilots, pricing and expansion conversations.

  • hello@serumon.com

ENGINEERING

Architecture reviews, integration questions, sandbox access and the adapter SDK.

  • engineering@serumon.com

SECURITY

Security packs, questionnaires, penetration-test summaries and vulnerability reports.

  • security@serumon.com

PARTNERSHIPS

OEM, spectrophotometry, integrator, hardware and CDMO-network partnerships.

  • partners@serumon.com

CAREERS

Applications and speculative pitches describing what you would build here.

  • careers@serumon.com

PRESS + INVESTORS

Media enquiries, briefings and investor conversations.

  • press@serumon.com

WHAT HAPPENS NEXT

From email to instrumented line

  1. 01

    REPLY

    A human responds, usually within a working day, with either a question or a proposed call.

  2. 02

    QUALIFY

    Thirty minutes on the loss, the data and the owner. We disqualify honestly and quickly when the fit is not there.

  3. 03

    TECHNICAL SESSION

    Your process, quality and OT leads meet our engineers. Bring the OT diagram and the hostile questions.

  4. 04

    PROPOSAL

    A written wedge-pilot proposal with scope, timeline, success metric, baseline method and conversion terms.

COME PREPARED

What makes the first call good

A NUMBER

Any real number: hold rate, giveaway percentage, scrap batches per quarter, changeover hours per week. One number beats an hour of description.

A CONSTRAINT

The thing that would block this internally — validation load, an ERP project, a security policy. Surface it early and we can plan around it.

AN OWNER

Who would be accountable for the pilot. Projects without a named owner do not survive contact with a production schedule.

RESPONSE TIMES

What to expect

What to expect
ENQUIRYTARGET RESPONSENOTE
Design-partner application1 working dayReviewed by the founding team
Pilot / pricing enquiry1 working dayRouted to whoever knows your segment
Security questionnaire3 working daysPack sent immediately; questionnaire follows
Partnership enquiry3 working daysTechnical fit assessed before commercial discussion
Careers application5 working daysEveryone gets a reply, including a no
Vulnerability reportSame daysecurity@serumon.com — responsible disclosure welcomed

NOT A FIT?

Say so and we will still help

TOO EARLY

If you have no retained telemetry, the honest first project is instrumentation. We will tell you what to record.

TOO SMALL

If the absolute loss is small, the maths will not work. We would rather you know that in the first call.

WRONG PROBLEM

If your constraint is demand or packaging supply rather than process, autonomy will not fix it.

WRONG TIME

Mid-ERP-migration is a bad quarter to instrument a plant. We will happily wait for the next one.

NO GAMES

How we handle your details

NOTRACKING PIXELS
NODRIP CAMPAIGNS
NODATA RESALE
YESDELETE ON REQUEST

Bring one line, one number and one hostile question. That is a better first meeting than any deck we could build.

Serumon sales principle

CONTACT FAQ

Before you write

LAST THING

Every batch, perfectly on shade

That is the entire promise. If your plant is not there yet, the first step is measuring precisely how far off it is — and that step costs you nothing but a conversation.