PROFILE 01
BRAND-OWNER PLANT
In-house manufacturing for a beauty or CPG brand, multiple vessels and filling lines, strong quality function, shade standards owned internally.
- Usually starts with Emulson or Shadera
CUSTOMERS
Built for the
people who
run the plant.
Cosmetics and personal-care manufacturers — brand owners and contract manufacturers — compounding, filling and packaging skincare, colour cosmetics, haircare, sun and personal care and fragrance, between $30M and $20B in revenue.
3–5DESIGN PARTNERS SOUGHT
$30M–$20BREVENUE BAND
3BUYING ROLES
PAIDPILOTS ONLY
Five agents, one runtime, one audit trail.
BRAND OWNERSCONTRACT MANUFACTURERSPRIVATE LABELBEAUTY GROUPSCPGDERMA / OTC
HONEST STATUS
We do not have logos to show you yet
Serumon is pre-revenue and pre-launch. Publishing invented customer logos would be the fastest possible way to lose the trust of the exact quality-minded people we are trying to sell to.
What we do have is a clear ICP, a validated understanding of where the losses sit, an architecture built for a GMP plant, and a design-partner programme with three to five slots. If your plant is bleeding on shade, giveaway or scrap, that programme is what this page is asking you to join.
- No fabricated logos, testimonials or metrics.
- Illustrative scenarios are labelled as illustrative.
- Forward-looking figures are labelled aspirational.
- Design-partner references will be published only with consent.
PROGRAMME STATUS
- STAGE
- PRE-REVENUE
- DESIGN PARTNERS
- RECRUITING
- SLOTS
- 3–5
- PILOT TYPE
- PAID WEDGE
- FIRST METRIC
- CUSTOMER-NAMED
- REFERENCE RIGHTS
- BY CONSENT
THE ICP
Who this is for, precisely
PROFILE 02
CONTRACT MANUFACTURER
High-mix, short-run production for several brand customers, audited constantly, competing on speed to first good batch.
- Usually starts with Twynex or Fillix
PROFILE 03
PRIVATE LABEL
Volume production with thin margins where giveaway and changeover decide profitability more than formulation does.
- Usually starts with Fillix
BUYING COMMITTEE
The three people in the room
ECONOMIC BUYER
PLANT / OPS DIRECTOR
Signs the budget. Owns yield, giveaway, throughput and changeover. Judges you on whether the plant runs better next quarter.
CHAMPION
PROCESS / COMPOUNDING ENGINEER
Owns the compounding, emulsification, shade and filling process. Will test whether you actually understand emulsions.
APPROVER
QUALITY / REGULATORY MANAGER
Owns GMP, micro and stability safety and audit readiness. Can stop the deal permanently and correctly.
QUALIFICATION
What we check before we take your money
ENOUGH VALUE AT STAKE
Batch value, SKU mix and line count sufficient that a moved metric is worth more than the subscription.
INTEGRATION ACCESS
Existing compounding, filling, spectro and MES systems with API or OPC access, and a security path to use them.
EXECUTIVE MANDATE
A named executive who has already decided that shade holds, giveaway or changeover must come down.
MEASURABLE BASELINE
Retained telemetry and lab data good enough to establish what "before" actually looked like.
PILOT WILLINGNESS
Agreement to a paid pilot tied to a hard ROI metric, with a conversion clause written up front.
A REAL CHAMPION
Someone inside the plant who wants this to work and will spend their own credibility on it.
VOICES
The conversations that shaped the product
Show me shadow mode on one vessel for a quarter, against my own chemists, and I will tell you whether it earns write access.
Our shade matchers are the best in the building and there are four of them for thirty lines. That is the actual constraint.
Giveaway is the number nobody puts on a slide. It is a rounding error per jar and a budget line per year.
All customer scenarios on this site are composite and illustrative. Serumon is pre-revenue; performance figures are design-partner targets, not audited results.
DESIGN PARTNER
What you get, what we get
-
01
YOU GET
Preferential pricing, direct engineering access, influence over the roadmap, and a measured picture of your own process you did not have before.
-
02
WE GET
Real batches, real corrections, real failure modes — the data that makes the world model worth something.
-
03
BOTH GET
A written success metric, a recorded baseline, and an honest decision point at the end of the pilot.
-
04
NOBODY GETS
A vague innovation project that runs for a year and produces a slide. If it is not working, we say so and stop.
FIT MATRIX
Where each profile lands first
| PROFILE | FIRST AGENT | FIRST METRIC | TYPICAL TIER |
|---|---|---|---|
| Prestige skincare brand owner | Emulson | Right-first-time / scrap | Line → Plant |
| Colour cosmetics manufacturer | Shadera | Shade holds per 100 batches | Line → Plant |
| Haircare / personal care volume site | Fillix | Giveaway % | Line → Plant |
| Sun care / OTC-adjacent | Stabion | Hold days / late failures | Plant |
| Contract manufacturer (high mix) | Twynex | Changeover hours / week | Plant → Enterprise |
| Beauty group, multi-site | Lighthouse plant | Group standard adoption | Enterprise |
WHAT WE MEASURE TOGETHER
The four numbers that decide renewal
HOLDSSHADE HOLDS / 100 BATCHES
GIVEAWAYMEAN FILL VS TARGET
RFTRIGHT-FIRST-TIME RATE
HOURSCHANGEOVER PER WEEK
SUPPORT MODEL
Who you actually deal with
Early customers deal with the engineers who wrote the models. Not a tiered support queue, not a customer success manager relaying questions.
That does not scale forever, and we will say so when it stops. Until then it is the single biggest advantage of being an early Serumon customer.
- Direct access to process and ML engineers.
- On-site presence during instrumentation and go-live.
- Shared channel with your process and quality leads.
- Roadmap influence proportional to what you teach us.
SUPPORT BY TIER
- LINE
- BUSINESS HOURS
- PLANT
- 24/5
- ENTERPRISE
- CUSTOM SLA
- DESIGN PARTNER
- DIRECT ENGINEERING
- ONSITE GO-LIVE
- INCLUDED
- ESCALATION
- NAMED CONTACT
CUSTOMER FAQ
Before you get in touch
Not a hard no, but be sceptical. Below that band the absolute value of the losses usually cannot justify the subscription plus the instrumentation. If your product value per litre is unusually high, the maths can still work.
Not yet, and we will not pretend otherwise. Design-partner references will be offered once partners consent to be named. Until then we will give you the architecture, the model status and access to the engineers.
Thirty minutes on which loss you are chasing and whether you have the telemetry to measure it. If both answers are good, the next step is a technical session with your process and OT leads.
Realistically, one to two months from first call, most of which is security review and site survey rather than software. Sites with clean OPC access and retained historian data move fastest.
DESIGN PARTNERS
Three to five plants. That is the programme.
If you want to shape how cosmetics manufacturing autonomy gets built — and get it in your plant first — this is the window.